Careers

• Working the collateralized loan pay-off report and release the title to members.
• Filing GAP and Credit Disability Insurance claims.
• Monitoring various loan and title reports.
• Updating and balance various lending General Ledgers according to Accounting Policy.
• Collecting documents and put loan files together.
• Performing quality control and prepares documents for scanning.
• Receiving loan payoffs and release titles to dealerships.
• Calling lenders to check on title status of auto refinances.
• Assisting with incoming and outgoing correspondence.
  
• Validating Skip-A-Pays and Adverse Action Notices.
• Helping generate loan documents for Indirect Loans.
• Previous administrative experience and High School Diploma or equivalent required 
  

Part Time Teller Openings 

GENCO Federal Credit Union is seeking  highly motivated individuals to join our member service team. Successful candidate will possess strong customer service skills and specific cash handling experience. Experience in a financial related field preferred.  Computer skills and the ability to work in a fast paced, multi-task environment are also required; bi-lingual Spanish skills a plus. HS/GED required.   

Part Time - Valley Mills  Drive Branch                                                                                                                                              Hours: M-F 2:00 p.m. – 6:15 p.m.  and Saturdays 8:45 a.m. – 1:15 p.m.

Part Time - Lacy Lakeview Branch                                                                                                                                              Hours: M-F 1:00 p.m. – 5:30 p.m.  and Saturdays 8:45 a.m. – 1:15 p.m.

Contact Center Representative - Valley Mills Drive Branch

We are currently accepting applications for an experienced Contact Center Representative.  A Contact Center Representative provides members with a central source of information and service that deal with credit union services and products, including but not limited to, member account information, credit union investment and savings opportunities, and lending processes.

Successful candidate will possess the following skills:

• Proven experience in promoting and cross-selling products and services
• Excellent communication skills
• Minimum of 2 years of customer and member service skills, preferably in a financial or sales environment
• Ability to multi-task in a fast paced environment
• Positive teamwork ethic
• Quick solution skills for problem solving
• Bi-lingual skills a plus
• High school diploma or equivalent required; previous lending experience plus one year of college preferred

Credit Card Accounting Clerk - Valley Mills Drive Branch    

Responsible for processing the credit card program functions.  This includes, but is not limited to, assisting with member inquiries; receiving, processing, or distributing reports; setting up or closing accounts; credit line increases; card upgrades, lost stolen cards, payments, adjustments, cash advances, data changes including address, phone number, and card status changes.

Successful candidate will possess the following skills:

• Excellent communication skills
• Ability to multi-task in a fast-paced environment
• Must be proficient with a Personal Computer
• Requires strong attention to detail
  
• Goal-oriented individual with a strong focus on completing tasks and producing high quality results
• High school diploma or equivalent required. One year of college preferred.
  
• Two years of administrative experience required

No Current openings

• Medical, Dental, Vision
  
• Retirement Plan
  
• Life Insurance
  
• Short-Term Disability
  
• Long-Term Disability
  
• Supplemental Benefits
  
• Employee Assistance Program (EAP)
  
• Paid Time Off Benefits/Vacation
  
• Holidays