Send money to friends, family and others you trust anywhere, anytime. No matter where they have an account, you can send them funds.
Transfer funds from your GENCO account to any other GENCO account
Transfer funds from your GENCO account to an account you own at another financial institution. *You will need to set up the account in advance with your username and password or verify test transactions. Once verified your good to go! You are required to be an owner on the sending and receiving accounts to use external transfers.
*In some cases when setting up an external account GENCO may be required to contact you and ask you for additional account verification, such as a copy of your statement. This is done for your protection against fraud.
To transfer money to, or from an external account you'll just need to add the account. External Accounts can be added from the transfer funds tab, as well as from Preferences.
To add an account, begin by selecting add accounts. You will need the routing and account number. When ready select Next, to verify ownership of the account. Depending on the account, you may be able to verify ownership instantly by providing the Username and Password that you use for Online Banking. Our system will verify that the credentials are valid, then, discard them.
In some instances this type of verification isn’t possible, or, you may not wish to provide the information. In either case, you can verify the account by using two trial deposits. Choosing to verify using deposits is a simple 3 step process. Click send me two deposits and a request will be generated to make 2 small deposits into the account being added. Then, select Done to return to preferences. Once these deposits appear in your transaction history return back here and select Verify, next to the account requiring verification. Then, just enter the amount of each deposit to verify ownership. Once verified your new account will be available to use for future transfers.