Operation Specialist – Valley Mills Drive Branch
The Operations Specialist is the initial point of contact for credit union services. Provides a broad range of services to members in person, by phone, or by mail. Functions as a Member Service Representative at the front desk and provides assistance to the Financial Service Representative staff. Provides member account information, credit union investment and savings opportunities; takes loan applications; processes and closes loans; assists members in setting up new accounts and making changes in existing accounts. Executes direct deposit and payroll deduction requests. Resolves member errors when possible.
Successful candidate will possess the following skills:
- Excellent communication skills
- Minimum 2 years of Customer & Member service skills preferably in a financial or sales environment
- Ability to multi-task in a fast-paced environment
- Positive teamwork ethic
- Quick solution skills for problem solving
- Bi-lingual skills a plus
- High School Diploma or equivalent required; previous lending experience plus one year of college preferred
Hours: 8:30 a.m. – 5:30 p.m. M-Th, 8:30 – 6:00 p.m. Fri., and rotating Saturdays 9:00 a.m. – 1:00 p.m.
FT Teller Opening – Lorena Branch
GENCO Federal Credit Union is seeking a highly motivated individual to join our member service team. Successful candidate will possess strong customer service skills and specific cash handling experience. Experience in a financial related field preferred. Computer skills and the ability to work in a fast paced, multi-task environment are also required; bi-lingual Spanish skills a plus. HS/GED required.
Hours: M-Th 8:45 a.m. – 5:30 p.m., Fri 8:45 a.m. – 6:15 p.m. and rotating Saturdays 8:45 a.m. – 1:15 p.m.