and let us know what you received.
The best thing GENCO recommends is to have added security to your debit card. GENCO offers a FREE service called CardSecure. With this service you get real time alerts via text message anytime your debit card is used. If a charge occurs without your approval you can immediately turn your card off from your phone. Its that quick! You can download this app today and begin using it right away. Learn More
You have a right to a free credit report every twelve months from each of the three nationwide credit reporting companies. Order all three reports at once, or order one report every four months. To order, go to annualcreditreport.com(opens in a new window) or call 1-877-322-8228.
Update for our Members:
Our Branch Lobbies are Opening for Business
First I want to thank all of our members for your patience and understanding during this time that we have had the branch lobbies closed due to the pandemic. It is always our goal to provide you the highest level of service possible in the safest manner that we can. At GENCO, the health and safety of our members and employees will continue to be a top priority and we will continue to follow all federal, state, and local government guidance. We are pleased to announce that all GENCO branch lobbies will now re-open during normal business hours on Monday, September 21, 2020 with a few changes and limitations.
We all now understand the term social distancing and the requirement for face coverings when you enter the office. To help ensure social distancing within our offices, you are going to notice the same changes as the first time we reopened back in May-2020.
Electronic Services, Call Center & Drive-thru
As always, you can access your accounts remotely 24/7 via Online Banking, Mobile Banking, and Phone Banking (254-751-0660 or 800-758-7729) or access our ATM’s for cash. These electronic self-services will greatly reduce your wait times during periods of high volume. You can complete on-line loan applications, view your account balances, pay your bills, make account transfers and much more utilizing these electronic self-service options.
Thank You for your business and for being so loyal through this difficult time. We know these changes are less than perfect but they are necessary for the health and safety of everyone. We certainly appreciate your continued support as we work through this situation together.
COVID-19 Stimulus Checks
How much money will be disbursed?
household, or $150,000 as a couple, the amount you're eligible for will decrease. For additional information on payout amounts and qualifications, please see the official CARES ACT.
Check on the status of your Economic Impact Payment
How will you receive your payment, and when?
The IRS began making direct deposit payments (April 15th, 2020) to people who have direct deposit information on file with the agency. In the coming weeks, the IRS will begin sending out paper checks, starting with people with the lowest income first.
Treasury Checks for Economic Impact Payments and Treasury Check Verification Application
Stimulus Check Scams
• The IRS will not call, text, or email you or contact you on social media asking for personal or bank account information.
• Watch out for emails with attachments or links claiming to have special information about economic impact payments or refunds.
• Beware of anyone who offers you a fee for faster check processing. The government will not issue any checks earlier in exchange for money.
A good rule of thumb is that you do not need to provide anyone with any personal information in order to receive the stimulus check.
Wise Ways to Use Your Stimulus Check
Your financial well-being remains our top priority. If you have any questions or concerns, we're here to help you. Please reach out to our team via email at firstname.lastname@example.org.
The Lufkin Daily News feature picture on GENCO's $1,500 check donation to Diboll Jr. High School.
ITS TAX TIME: Can you identify fraud?
A MEMBERS EXPERIENCE
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GENCO FCU | Waco ♥ Locals Love Us 2018-2019
GENCO was the highest rated Credit Union in ALL OF WACO for the following categories:
#2 Personal Loans
Also nominated highly in Mortgage and Real Estate Loans
Over 139,000 votes were collected by 5,700 people in the Waco area.
2020 Credit Union Holidays
New Years Jan 1
MLK, Jr. Day Jan 20
President's Day Feb 17
Memorial Day May 25
Independence Day July 4
Labor Day Sep 7
Columbus Day Oct 12
Veterans Day Nov 11
Thanksgiving Nov 26
Christmas Day Dec 25
Disclaimer: GENCO Credit Union's web site includes links to third party websites. These links are for informational purposes only and not an endorsement of those products or services. Third party websites accessed by links are not part of the credit union or its website. Be sure you know your privacy rights when offering information to those sites.