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We’re Listening!! Here is your chance to tell us!

GENCO wants to make sure we’re exceeding your service expectations, so we’ve partnered with an independent credit union research firm to allow your voice to be heard and to give you the best member experience. They will be sending a very short 3- minute survey invitation via email to you, our members, from time to time to ask how we’re doing. We appreciate you taking the time to provide your feedback. We promise to read every survey and use your feedback to make continual improvements. 

What you will see in your inbox? Subject line: Thank you so much for (Experience Type) with GENCO Federal Credit Union. Tell us how we did!

We know you have many choices for financial services, and we thank you for your participation and trusting us with your business.

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Disclaimer: GENCO Credit Union's web site includes links to third party websites. These links are for informational purposes only and not an endorsement of those products or services. Third party websites accessed by links are not part of the credit union or its website. Be sure you know your privacy rights when offering information to those sites